HMP Swaleside (Healthcare)

On this page

• Overview
• Person-centred Care
• Care provision, Integration and continuity
• Providing Information
• Listening to and involving people
• Equity in access
• Equity in experiences and outcomes
• Planning for the future

The Trust had implemented measures to address the issue we had identified during our previous inspection. We found that the mental health staff had received training to improve how they develop care plans. All patients had a care plan in place with clear goals. Managers had ensured that patients with long-term conditions such as asthma, had care plans in place and staff offered a range of information that was suitable to their needs.

Find out what we look at when we assess this area in our information about our new Single assessment framework.

At our previous inspection we identified patient mental health care plans were vague, included generic statements and did not demonstrate patient involvement. For example, one patient’s mental health care plan stated, ‘Will require support as needed'. The Trust had an up to date, Care Planning Policy in place which aims to support all staff in following national guidance and good practice to involve patients in their own care. The policy included standards for positive proactive care planning, patients in community services and older adults. The Trust provided us with training records that showed all staff had up to date training. Managers had carried out care plan audits where they had identified areas that needed improving on such as, staff clearly documenting when patient had a copy of their care plan. Overall, care plans were personalised and included the patients risks and plans as to how they could cope with risks and address needs. At our last inspection long-term conditions care plans did not always show all physical health conditions affecting patients. For example, one patient had deteriorating eyesight. None of their care plans reflected their deteriorating eyesight, how to present information to them or how to ensure their visual needs were considered. During this assessment, we saw managers had a clear process in place for reviewing all of the patients’ with long-term conditions. The long-term conditions care plans we reviewed were person-centred. Care plans included identifying where the patient had support from a buddy or could ask for help and advice. All had clear guidance as to how the patient could manage their symptoms. We saw where patients had been offered a range of information about their condition, and care plans were printed and signed.

The judgement for Care provision, Integration and continuity is based on the latest evidence we assessed for the Responsive key question.

The judgement for Providing Information is based on the latest evidence we assessed for the Responsive key question.

The judgement for Listening to and involving people is based on the latest evidence we assessed for the Responsive key question.

The judgement for Equity in access is based on the latest evidence we assessed for the Responsive key question.

The judgement for Equity in experiences and outcomes is based on the latest evidence we assessed for the Responsive key question.

The judgement for Planning for the future is based on the latest evidence we assessed for the Responsive key question.