- NHS mental health service
Windsor House
All Inspections
29 May 2012
During a routine inspection
The feedback we received from people was mainly positive. Most of the people we spoke with told us that staff treated them with respect and felt they get along quite well. People told us that there are lots of activities they can participate in and that there are monthly patient forum meetings.
Generally people had been given information and an explanation about their care and treatment. Patients we spoke with were knowledgeable about elements of their treatment, such as the medications they were taking and their side effects.
All of the patients we spoke with told us they felt safe at Windsor House. They told us that they knew who to speak with if they had any concerns and that they felt comfortable around the staff.