- NHS mental health service
Medway Maritime Hospital
All Inspections
24 October 2011
During an inspection looking at part of the service
3 November 2010
During a routine inspection
People expressed mixed views about the food, but said there was always enough and they were able to choose what they would like each day. They appreciated being able to make drinks whenever they wanted to.
People told us they did not always feel safe on the ward and they had experienced verbal and physical abuse from other patients. People told us the ward was always clean and there were always enough staff ' although they were very busy, they respond quickly when needed. Staff were helpful, understanding and knowledgeable about their illness, and they were able to advise when needed.