Updated 2 March 2016
HMP The Mount is a category C training prison that holds around 1000 men. Hertfordshire Community NHS Trust provides a range of healthcare services to prisoners, comparable to those found in the wider community. This includes GP, dental, pharmacy, substance misuse and mental health services. The location is registered to provide the regulated activity, treatment of disease, disorder or injury.
CQC inspected the services in partnership with Her Majesty’s Inspectorate of Prisons on 13 to 16 April 2015 and asked the provider to make improvements regarding:
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medicines management
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patient access to services
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clinical effectiveness
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patient feedback systems
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complaints management
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governance arrangements.
These constituted breaches of Regulations 12, 16 and 17 of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014. We checked these areas as part of this focussed inspection and found they had been resolved.