Every time we inspect a health or social care service, we publish information about it on our website.
This includes:
- details of recent inspections
- the inspection report
- current ratings
We also send email alerts to people who are interested in a particular service, location or area.
Current and recent inspections
When we are inspecting a service, we display a message on its profile webpage. We remove this when we publish the inspection report.
The inspection report
We publish your inspection reports on the appropriate profile webpages. The ratings and summaries appear on the webpage, and the report and evidence appendices are available as a PDF document.
Email alerts
Visitors to our website can sign up for email alerts about our inspections related to particular locations.
Anybody who has signed up to receive alerts about one of your locations will get an email:
- When we have inspected the location
- When we publish the report
We send these alerts once a week.
Enforcement action
We only publish information about enforcement action once any representations and appeals processes are complete.
The exception to this is urgent enforcement action, where we update our website with information straightaway. This includes action such as:
- suspending a provider or registered manager
- placing conditions on a provider’s registration because of major concerns
Read more about our Enforcement action and representations.
Informing the media
We routinely send summary information about our findings to local, national and trade media.
We will normally send more in-depth details to the media when we:
- publish inspection reports with overall outstanding or inadequate ratings
- take enforcement action
- prosecute
Your information on our website
Find out how your information is published in our directory of care services and how to contact us if the information is incorrect.