Mental health crisis care: Local area inspection reports

Page last updated: 12 May 2022
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As part of Right here, right now, our review of people’s experiences of help, care and support during a mental health crisis, we carried out inspections in selected local authority areas.

We looked at the quality of support and care given to people experiencing a mental health crisis, as well as how organisations and agencies worked together to provide this help.

The inspections examined different ways people access mental health crisis care. We looked at people who experience a mental health crisis and who:

  • Attend accident and emergency departments (with a particular focus on people who self-harm)
  • Require access to and support from specialist mental health services
  • Are detained under Section 136 of the Mental Health Act (MHA)

The findings from these inspections have been used in Right here, right now. Reports for twelve of the local inspection areas can also be downloaded below.

Reports

Mental Health Crisis Care: Barnsley summary report (June 2015)

Mental Health Crisis Care: Ealing summary report (June 2015)

Mental Health Crisis Care: Essex summary report (June 2015)

Mental Health Crisis Care: Kent summary report (June 2015)

Mental Health Crisis Care: Lambeth summary report (June 2015)

Mental Health Crisis Care: Oxfordshire summary report (June 2015)

Mental Health Crisis Care: Salford summary report (June 2015)

Mental Health Crisis Care: Sandwell summary report (June 2015)

Mental Health Crisis Care: Shropshire summary report (June 2015)

Mental Health Crisis Care: Southampton summary report (June 2015)

Mental Health Crisis Care: Waltham Forest summary report (June 2015)

Mental Health Crisis Care: Windsor and Maidenhead summary report (June 2015)

Find out more

See the full Right here, right now report.

How we carried out these inspections

We developed specific methods and tools for the inspections, including:

  • Visiting services
  • Speaking to staff
  • Speaking to people who used services
  • Reviewing documentation (for example policies, case notes and information for people using services).

Inspection teams were led by a CQC inspector with specialist advisors, Mental Health Act reviewers and experts by experience as members of the team.