Improving how we work

We're working to improve the way we work, particularly following reviews by Dr Penny Dash and Professor Sir Mike Richards. Here we share news and updates about this work, as well as opportunities to get involved.

Latest news

Taking action to progress stuck assessments

This update gives the current position on inspection report publishing, which in some cases has been delayed by technical issues.

18 February 2025

Read the update on inspection reports
 

Review of CQC's single assessment framework by the Care Provider Alliance

This review looks at the perspectives of social care providers on CQC's single assessment framework and their views on future regulation by CQC.

11 February 2025

Read the review by the Care Provider Alliance
Read our response to the review

Work with us to improve how we work

Join our new Chief Executive Julian Hartley and his team to reflect honestly on what it’s been like working with us, explore bold possibilities for the future, and shape our goals and ways of working.

22 January 2025

Find out how to get involved

Second phase terms of reference published

The terms of reference for the second phase of the review looking at CQC's assessment framework and its implementation have now been published.

21 January 2025

Read the terms of reference

Independent review of our technology

We know that technology failures have impacted significantly on our ability to be an effective regulator. Our Chief Executive Julian Hartley has commissioned an independent review to look specifically at our technology.

17 December 2024

Find out about the technology review