Latest news
Independent review of our technology
We know that technology failures have impacted significantly on our ability to be an effective regulator. Our Chief Executive Julian Hartley has commissioned an independent review to look specifically at our technology.
17 December 2024
Taking urgent action to increase the number of our assessments
We're making some urgent improvements to our assessment approach that will enable us to complete more and better quality assessments.
27 November 2024
Our priorities for improvement
We're working to rapidly improve 5 key areas: strengthening our leadership, having the right expertise, reviewing our assessment framework, updating our approach to relationship management and delivering improved tools for providers.
13 November 2024
Inspection report publishing
We are experiencing some technical issues with assessment reports. These are resulting in delays to final reports appearing on our website and delays in sharing draft reports with providers to check factual accuracy.
13 November 2024
Find out what we're doing to address problems with our report publishing
Working with you
We can only deliver effective regulation by developing our improvements in equal partnership with people who use services, health and social care providers and stakeholders. Find out about engagement we've carried out and opportunities to get involved in our improvement work.
13 November 2024
Our plan for improving how we work
We have been developing a plan using feedback from the public, providers and our colleagues alongside the recommendations from reviews by Dr Penny Dash and Professor Sir Mike Richards.
13 November 2024