Smile Rooms Milton Keynes Also known as Dr Hanel Suresh Nathwani

On this page

• Overview
• Learning culture
• Safe systems, pathways and transitions
• Safeguarding
• Involving people to manage risks
• Safe environments
• Safe and effective staffing
• Infection prevention and control
• Medicines optimisation

We found this practice was providing safe care in accordance with the relevant regulations and had taken into consideration appropriate guidance. The provider had made improvements in relation to the regulatory breaches we found at assessment on 8 February 2024.

Find out what we look at when we assess this area in our information about our new Single assessment framework.

The judgement for Learning culture is based on the latest evidence we assessed for the Safe key question.

The judgement for Safe systems, pathways and transitions is based on the latest evidence we assessed for the Safe key question.

The judgement for Safeguarding is based on the latest evidence we assessed for the Safe key question.

The judgement for Involving people to manage risks is based on the latest evidence we assessed for the Safe key question.

At the assessment on 20 August 2024, we found the practice had made the following improvements to comply with the regulations: Staff knew how to respond to a medical emergency and had completed training in emergency resuscitation and basic life support. Staff were encouraged to participate in medical emergency scenario training monthly during staff meetings. Emergency equipment and medicines were available and checked in accordance with national guidance. Staff could access these in a timely way. The practice manager described the processes they had in place to identify and manage risks. The practice had a fire and health and safety risk assessment, and a disability access audit completed by an external company in June 2024. The practice had created an action plan to address improvements. The provider had ensured that fire safety processes were effective and in line with fire safety legislation. We saw satisfactory records of servicing of equipment in line with manufacturer’s instructions including the fire alarm and emergency lighting.

At the assessment on 20 August 2024, we found the practice had made the following improvements to comply with the regulations: The practice ensured equipment was safe to use and maintained and serviced according to manufacturers’ instructions. We were provided with evidence of autoclave servicing records and ultrasonic validation records. The practice had implemented improved systems for appropriate and safe handling of medicines.

At the assessment on 20 August 2024, we found the practice had made the following improvements to comply with the regulations: The practice had implemented arrangements to ensure staff training was up-to-date and reviewed at the required intervals. The practice had a recruitment policy and procedure to help them employ suitable staff, including for agency or locum staff. These reflected the relevant legislation. The practice ensured clinical staff were qualified, registered with the General Dental Council and had appropriate professional indemnity cover. Newly appointed staff had a structured induction, and clinical staff completed continuing professional development required for their registration with the General Dental Council.

The judgement for Infection prevention and control is based on the latest evidence we assessed for the Safe key question.

The judgement for Medicines optimisation is based on the latest evidence we assessed for the Safe key question.