About the service: Liversage Court Residential Home is a residential care home that provides personal care to 40 people aged 65 and over. At the time of the inspection there were 38 people living there. The service is run by a long-established charity in Derby which supports people who struggle to afford the cost of living by providing affordable housing and assisted living.
People’s experience of using this service:
People living at Liversage Court Residential Home received a good service. People told us how happy they were there, and how the service met their individual and diverse needs.
Staff were very positive about their work, and demonstrated the values of respect and dignity in care throughout the inspection. They understood how to keep people safe whilst promoting independence.
People were supported to lead the lives they wished, and were involved in decisions about all aspects of their care. They enjoyed a wide range of activities both in the service and out in their local community. Staff clearly respected each person as an individual, supporting them with kindness and good-humour.
The leadership of the service was good, and promoted a culture of high quality care and continuous improvements. The governance of the service was well organised, and all aspects of the service were checked regularly to ensure standards remained high.
More information is in our full report.
Rating at last inspection:
At our last inspection the service was rated Good. The inspection report was published on 17 May 2016.
Why we inspected:
This inspection was part of our scheduled plan of visiting services to check the safety and quality of care people received.
Follow up:
We will continue to monitor the service to ensure that people receive safe, compassionate, high quality care. Further inspections will be planned for future dates.