We carried out a review of the data available to us about Bridgecare Solutions Ltd on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.
This could change at any time if we receive new information. We will continue to monitor data about this service.
If you have concerns about Bridgecare Solutions Ltd, you can give feedback on this service.
Bridgecare Solutions Ltd a domiciliary care service providing personal care and support for people in their own homes. At the time of the inspection they were providing support and personal care for 2 people.
Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do, we also consider any wider social care provided.
People received a safe service from a small staff team who knew people well. Risk assessments were in place and appropriate care plans had been developed to meet people's needs. Staff were recruited safely and there were enough staff to meet the needs of people using the service.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice. Staff received an induction when they started work. Ongoing training was provided to the staff team to ensure their skills and knowledge remained up to date.
People told us they were treated with respect and staff promoted their independence during care visits. Care plans were personalised to reflect people's personal preferences.
The registered manager had processes in place to monitor and review the quality of the service. Feedback was sought from people using the service and relatives and was used to identify improvements and learn lessons.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Rating at last inspection
This service was registered with us on 02 December 2021 and this is the first inspection.
Why we inspected
This inspection was prompted by a review of the information we held about this service.
Follow up
We will continue to monitor information we receive about the service, which will help inform when we next inspect.