• Doctor
  • Independent doctor

Light Touch Clinic

Overall: Good read more about inspection ratings

50 Church Street, Weybridge, KT13 8DP (01932) 849552

Provided and run by:
CYM Limited

Latest inspection summary

On this page

Our current view of the service

Good

Updated 9 October 2024

Date of assessment: 14 November 2024. We carried out this assessment to follow up on a breach of regulation identified at our previous inspection in December 2022. Whilst the December 2022 inspection rated the service as ‘Good’ overall, the safe key question was rated ‘Requires Improvement’. We assessed all 8 quality statements across the safe key question. We have scored each of these quality statements, the service retains the overall rating of ‘Good’ and the rating for the safe key question has improved to ‘Good’. We found improvements had been made in relation to managing medical emergencies and managing medicines, specifically the cold chain and storage of medicines.

People's experience of the service

Updated 9 October 2024

The provider encouraged and valued feedback from patients who used the service. This included regular patient surveys which focused on different elements of the regulated treatments. The survey results and general feedback that we have reviewed, showed that overall patient experience of the service was positive. For example, all survey respondents indicated high levels of satisfaction, effective outcomes and all confirmed they had received information at all stages of treatment including aftercare. In the previous 12 months the Care Quality Commission (CQC) received no feedback from patients using this service.