This inspection was unannounced and took place on 27 May 2015
The last inspection of the home was carried out on 7 November 2013. No concerns were identified with the care being provided to people at that inspection.
Burnworthy House is registered to provide personal care and accommodation to up to 37 people. The home specialises in the care of older people. At the time of this inspection there were 29 people living at the home.
There is a registered manager in post. A registered manager is a person who has registered with the Care Quality Commission to manage the service. Like registered providers, they are ‘registered persons’. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated Regulations about how the service is run.
The registered manager told us their aim was to provide a homely environment where people felt well cared for and safe. Comments from people demonstrated this aim was being put into practice.
People were supported by adequate numbers of well trained and competent staff. There was a stable, well-motivated staff team which created a friendly and happy place for people to live.
The home was very much part of the local community which enabled people to take part in local events and activities. One person said “I like to keep up to date with what’s happening in the village. Living here I still feel part of things.”
People from the local community visited the home for events and some events, such as the annual duck race, took place through the grounds of the home. Local school children visited to take part in shared activities and one local school used the home’s grounds for sports.
Each person had a care plan which was personal to them. Care plans gave details of people’s likes and preferred routines as well as their physical needs. This ensured staff had information to enable them to provide care which was personalised to the individual.
People were able to make choices about all aspects of their day to day lives. People told us they were able to follow their own routines. One person told us “I go to bed when I’m tired and get up when I want.”
Staff monitored people’s health and well-being and made referrals to appropriate healthcare professionals to ensure they received effective care and treatment. There were systems in place to make sure people received their medicines safely from competent staff.
There were ways for people to express their views about their care. Staff spent time with people to make sure their wishes and preferences about the care they required were recorded. There were also meetings for people who lived at the home and annual satisfaction surveys to enable people to share their views and make suggestions.
People were provided with food in line with their nutritional needs and wishes. People were able to make choices about the food they ate and where they took their meals. People we spoke with were complimentary about the food and the choices available.