Background to this inspection
Updated
10 February 2022
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008.
As part of CQC’s response to care homes with outbreaks of COVID-19, we are conducting reviews to ensure that the Infection Prevention and Control (IPC) practice is safe and that services are compliant with IPC measures. This was a targeted inspection looking at the IPC practices the provider has in place. We also asked the provider about any staffing pressures the service was experiencing and whether this was having an impact on the service.
This inspection took place on 19 January 2022 and was announced.. We gave the service 24 hours notice of the inspection.
Updated
10 February 2022
About the service
The Brooklands Residential Care Home is registered to provide personal care for up to 24 older people, people with a physical disability, sensory impairments, younger adults and people living with dementia. 24 people were living in the service at the time of the inspection.
People’s experience of using this service
The provider had systems that ensured allegations of abuse were acted upon. Records relating to incidents and accidents and lessons learned were noted. Sufficient staff were employed to support people’s needs and a safe recruitment programme was seen. Medicines were managed safely.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible; the policies and systems in the service supported this practice. The registered manager had submitted applications to the supervisory body when restrictions were placed on people’s liberty. People told us meals were good and we noted a positive lunch time experience. People and professionals told us, and records confirmed, relevant health professionals were involved in assessments of people’s individual health needs. Staff had assessed individual and environmental risks to help keep people safe. The service had a number of communal areas and all bedrooms were of single occupancy with ensuite facilities. Pictorial signage was used to help people find their way around. The service was clean and tidy and free from clutter.
People gave positive feedback about the care provided. People were treated with dignity and respect and were involved in decisions about their care. Care files had been developed with people’s involvement. The provider had a system to deal with complaints. Activities were offered to people regularly. People’s hopes and wishes were discussed with them and the service supported people to achieve them.
All people we spoke with were complimentary about the registered manager. People’s views were considered and team meetings were taking place. Senior staff carried out audits and monitoring to assess quality and ensure the service was safe for people to live in.
Rating at last inspection: At the last inspection the service was rated good (Published 09 October 2016).
Why we inspected: The inspection was scheduled based on the ratings from the last inspection.
Follow up: The service will be re-inspected as per our inspection programme. We will continue to monitor any information we receive about the service. The inspection may be brought forward if any risks are identified.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk