The Care Quality Commission
  • Dentist
  • Dentist

Queensbury Dental Surgery

42 Queensbury Stn Parade, Edgware, Middlesex, HA8 5NN (020) 8931 3721

Provided and run by:
Dr. Meera Vijayaraghavan

All Inspections

During an assessment under our new approach

We carried out this announced on-site assessment on 18 June 2024. We found the practice had met regulations. The practice had systems to manage risks. The practice recruitment policy reflected current legislation. Infection control procedures followed published guidance. Patients’ care and treatment was provided in line with current guidance, and they were treated with dignity and respect. At the time of our assessment, patients could access care, support and treatment when required. There was effective leadership and a culture of continuous improvement. Queensbury Dental Surgery is in the London Borough of Brent and provides NHS and private dental care and treatment for adults and children. At the time of our assessment, the dental team included the principal dentist, 4 associate dentists, 1 dentist with special interest in endodontics, 1 specialist oral surgeon, 4 qualified dental nurses, 2 trainee dental nurses, 3 dental hygienists, 1 practice manager and 1 receptionist. The practice had 3 treatment rooms. During the assessment we spoke with the principal dentist, 1 associate dentist, 2 dental nurses, 1 receptionist and the practice manager.

20 March 2013

During a routine inspection

We spoke with two patients of the practice, both of whom said the dentist always explains the procedures clearly and discusses any fears or concerns. We observed two consultations, and the dentist was knowledgeable and was able to put the patient at ease. The dentist clearly explained the procedures and obtained consent before proceeding.

We observed staff following best practice guidelines for surgical instrument decontamination and hygiene, and observed staff following correct hand hygiene procedures and using appropriate Personal Protective Equipment (PPE). Staff had been trained in infection control and dealing with emergencies, and the service had robust policies and quality assurance mechanisms to protect patients from risk of harm.

The service had good recruitment practices, and all staff had been trained in the local procedures for safeguarding children. The staff received appropriate support at work and training opportunities were encouraged for all staff.

There were good systems in place for checking the quality of the service provided, and the provider acted on feedback from patients and made changes to improve the service.