Archived: Wellesley House

Updated 10 May 2018

We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008 and to provide a rating for the service under the Care Act 2014.

Before our visit we asked the provider to complete a Provider Inspection Return (PIR) form and this was returned to us. This is a form that asks the provider to give some key information about the service, what the service does well and improvements they plan to make. We also reviewed all the information we held about the service including notifications the provider had made to us.

We also contacted the local authority safeguarding team and the commissioners of the service to obtain their views about the service. No concerns were raised with us.

We visited the home on 13 March 2018. This inspection was announced and carried out by two adult social care inspectors.

We spoke with three people who lived at the home and briefly to a fourth person as well as a registered manager from another home owned by the providers and we also spoke with a support worker.

During the inspection we spent some time with people who used the service and staff. This enabled us to observe and talk with people about how their support was provided.

We also looked at a range of records relating to how the service was run; these included one person's care records, which we looked at with them, as well as medication records and monitoring audits undertaken by the service to ensure a good quality service was maintained.

Updated 10 May 2018

This inspection was unannounced and took place on 13 March 2018. The last inspection of Wellesley House took place in December 2015 when we found all the regulations we reviewed were met.

Wellesley House is a ‘care home’. People in care homes receive accommodation and nursing or personal care as single package under one contractual agreement. CQC regulates both the premises and the care provided, and both were looked at during this inspection.

Wellesley House provides support for up to four people who have a learning disability who may at times present behaviour which can be challenging. At the time of our visit, four people were using the service. Wellesley House is a large terraced house located close to the centre of Bury and opposite a local park.

A registered manager was in post. A registered manager is a person who has registered with the Care Quality Commission to manage the service. Like registered providers, they are 'registered persons'. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated Regulations about how the service is run. The registered manager was also one of the registered providers for the home.

The people who used the service felt safe and there were clear processes in place for safeguarding people from abuse.

The service had a stable team of staff who knew the people living there well.

The service had a positive approach to risk management to support people safely with their choices and preferences where possible.

The property was clean and tidy and systems were in place to ensure the safe handling of medicines.

People were supported to make their own decisions and choices.

Healthy and nutritionally varied menu options were offered and people’s weight was regularly monitored

People’s bedrooms were decorated and personalised to their individual tastes.

The staff team worked closely with other professionals to deliver good quality care.

Staff were caring and had positive relationships and interactions with the people living in the home. We saw staff speak to people with care and dignity.

Care plans and risk assessments were in place, were person-centred and were reviewed.

The people were actively involved in the community including attending college and voluntary work

There were processes in place to ensure regular audits and governance of the service.