13 March 2018
During a routine inspection
Wellesley House is a ‘care home’. People in care homes receive accommodation and nursing or personal care as single package under one contractual agreement. CQC regulates both the premises and the care provided, and both were looked at during this inspection.
Wellesley House provides support for up to four people who have a learning disability who may at times present behaviour which can be challenging. At the time of our visit, four people were using the service. Wellesley House is a large terraced house located close to the centre of Bury and opposite a local park.
A registered manager was in post. A registered manager is a person who has registered with the Care Quality Commission to manage the service. Like registered providers, they are 'registered persons'. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated Regulations about how the service is run. The registered manager was also one of the registered providers for the home.
The people who used the service felt safe and there were clear processes in place for safeguarding people from abuse.
The service had a stable team of staff who knew the people living there well.
The service had a positive approach to risk management to support people safely with their choices and preferences where possible.
The property was clean and tidy and systems were in place to ensure the safe handling of medicines.
People were supported to make their own decisions and choices.
Healthy and nutritionally varied menu options were offered and people’s weight was regularly monitored
People’s bedrooms were decorated and personalised to their individual tastes.
The staff team worked closely with other professionals to deliver good quality care.
Staff were caring and had positive relationships and interactions with the people living in the home. We saw staff speak to people with care and dignity.
Care plans and risk assessments were in place, were person-centred and were reviewed.
The people were actively involved in the community including attending college and voluntary work
There were processes in place to ensure regular audits and governance of the service.