Dimensions Somerset Newholme

On this page

• Overview
• Kindness, compassion and dignity
• Treating people as individuals
• Independence, choice and control
• Responding to people’s immediate needs
• Workforce wellbeing and enablement

People were cared for by staff who were kind and respectful

This service scored 70 (out of 100) for this area. Find out what we look at when we assess this area and How we calculate these scores.

We did not look at Kindness, compassion and dignity during this assessment. The score for this quality statement is based on the previous rating for Caring.

We did not look at Treating people as individuals during this assessment. The score for this quality statement is based on the previous rating for Caring.

People’s independence was encouraged and supported. People led active lives of their choosing and were part of their community. People went to local events, shopping, walking and for meals and lunches out. Social events had been held in the home with friends and families attending. One relative told us, “They take her out as much as possible and she gets to do the things she enjoys.” Another relative said, “They’ve decorated his room. They put new furniture in as well. I think they gave him a paintbrush and they got him involved.”

The home had a culture that was positive, inclusive and person-centered. People were supported to have choice and control over their own life and to make decisions about their care, treatment and wellbeing.

Staff supported people to be as independent as possible. One member of staff told us, "There's more involvement in everyday stuff now. People are getting more choice."

All areas of the home were on one level enabling people to move around easily.

We did not look at Responding to people’s immediate needs during this assessment. The score for this quality statement is based on the previous rating for Caring.

We did not look at Workforce wellbeing and enablement during this assessment. The score for this quality statement is based on the previous rating for Caring.