We carried out a review of the data available to us about Radis Community Care (Gloucester) on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.
This could change at any time if we receive new information. We will continue to monitor data about this service.
If you have concerns about Radis Community Care (Gloucester), you can give feedback on this service.
People’s experience of using this service:
People were protected from harm and abuse through the knowledge of staff and management. Risks to people's safety were identified, assessed and appropriate action was taken to keep people safe. Staff were recruited using robust procedures. People's medicines were safely managed.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible. The policies and systems in the service supported this practice.
People were treated with respect and kindness and their privacy and dignity was upheld.
People's individual needs and wishes were known to staff who had achieved positive relationships with them. People and their representatives were involved in the planning and review of their care.
Staff received support to develop knowledge and skills for their role. There were arrangements in place for people and their representatives to raise concerns about the service.
Effective quality assurance systems were in operation with the aim of improving the service in response to people's needs.
Rating at last inspection: This was the first inspection of the service.
Why we inspected: This was a scheduled inspection.
Follow up: We will continue to monitor intelligence we receive about the service until we return to visit as per our inspection programme. If any concerning information is received we may inspect sooner.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk