Nurtured Care NE

On this page

• Overview
• Person-centred Care
• Care provision, Integration and continuity
• Providing Information
• Listening to and involving people
• Equity in access
• Equity in experiences and outcomes
• Planning for the future

Staff understood the health and care needs of people and responded well to involve external professionals when needed. People were supported to access care and other support by staff who understood their changing needs. There was mixed feedback about the responsiveness of the service when people called with a query or to change their preferences.

This service scored 71 (out of 100) for this area. Find out what we look at when we assess this area and How we calculate these scores.

We did not look at Person-centred Care during this assessment. The score for this quality statement is based on the previous rating for Responsive.

We did not look at Care provision, Integration and continuity during this assessment. The score for this quality statement is based on the previous rating for Responsive.

We did not look at Providing Information during this assessment. The score for this quality statement is based on the previous rating for Responsive.

We did not look at Listening to and involving people during this assessment. The score for this quality statement is based on the previous rating for Responsive.

We did not look at Equity in access during this assessment. The score for this quality statement is based on the previous rating for Responsive.

People raised no concerns in relation to their accessing a range of primary and secondary healthcare, and how staff helped to signpost them in doing this.

We did not look at Planning for the future during this assessment. The score for this quality statement is based on the previous rating for Responsive.