We carried out a review of the data available to us about Home of Comfort Nursing Home on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.
This could change at any time if we receive new information. We will continue to monitor data about this service.
If you have concerns about Home of Comfort Nursing Home, you can give feedback on this service.
Home of Comfort Nursing Home is a residential care home providing personal and nursing care to 23 people aged 65 and over at the time of the inspection. One person was being supported in hospital at the time of the inspection. The service can support up to 30 people. The care home accommodates people on three floors in one adapted building.
People’s experience of using this service and what we found
People's needs were met in an individual and personalised way by staff who were kind, caring and responsive to their needs. People felt listened to and knew how to raise concerns. Enough staff who had been recruited safely were available to meet people’s needs. We observed staff respecting people's privacy and protecting their dignity.
People could be confident they were supported by staff who had access to appropriate guidance and understood how to keep them safe. Staff’s knowledge of the people they supported was good and they were able to tell us about the risks associated with people’s care and how to minimise these.
People’s medicines were managed safely, and people were protected from the risk of infection because staff used protective equipment. Incidents were used to identify improvements that could be made to people’s care and support.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice. Staff had received appropriate training and support to enable them to carry out their role safely. They received regular supervision to help develop their skills and support them in their role.
People knew how to raise concerns. They had confidence in the registered manager. A quality assurance system was in place to assess, monitor and improve the service. Incidents and accidents were monitored by the registered manager. Where accidents and incidents occurred in the home the registered manager ensured appropriate action was taken for people to reduce the likelihood of injury or reoccurrence.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Rating at last inspection
The last rating for this service was good (published 7 December 2016). Since this rating was awarded the provider has altered its legal entity. We have used the previous rating to inform our planning and decisions about the rating at this inspection.
Why we inspected
This was a planned inspection based on the previous rating.