- Care home
Cherry Blossom Also known as 1-6368461509
Report from 5 June 2024 assessment
Contents
Ratings
Our view of the service
Date of assessment 18 June 2024 to 20 June 2024. Cherry Blossom is a residential care home and is registered to provide personal care for up to 6 younger adults who have a diagnosis of a learning disability and/or autism. We expect health and social care providers to guarantee people with a learning disability and autistic people respect, equality, dignity, choices and independence and good access to local communities that most people take for granted. ‘Right support, right care, right culture’ is the guidance CQC follows to make assessments and judgements. This assessment was brought forward due to concerns received in relation to safeguarding and good governance. This assessment only examined those risks and assessed 16 quality statements which included the provider's learning culture, safeguarding, involving people to manage risk, safe and effective staffing, medicines optimisation, assessing needs, consent, independence, choice and control, equity, experiences and outcomes, shared direction and culture, capable, compassionate and inclusive leaders, freedom to speak up, governance and assurance, partnerships and communities, learning, improvement and innovation and workforce equity, diversity and inclusion. We will assess the other quality statements in future assessments. At our last inspection we rated the key question well led as requires improvement, this has now improved as effective systems were in place to monitor and improve the quality and safety of the service.
People's experience of this service
People and relatives spoke positively about the service they received. Staff knew how to keep people safe and protect from harm. People received personalised care from staff who knew them well and ensured their rights and dignity were promoted. Staff supported people in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice. Risks associated with people’s care and the environment were identified and assessed. Staff felt valued and supported by the management team and enjoyed working for the provider. Processes were in place to monitor and review the quality of the service provided, for example audits of care records. The staff team worked in partnership with other professionals to achieve good outcomes for people.