• Doctor
  • GP practice

Lostock Hall Medical Centre

Overall: Good read more about inspection ratings

Brownedge Road, Lostock Hall, Preston, PR5 5AD (01772) 529329

Provided and run by:
Dr Ewa Craven

Important: This service was previously registered at a different address - see old profile

Report from 1 July 2024 assessment

Ratings

  • Overall

    Good

  • Safe

    Good

  • Effective

    Good

  • Caring

    Good

  • Responsive

    Good

  • Well-led

    Good

Our view of the service

Date of assessment 12 July 2024 to 30 July 2024. Lostock Hall Medical Centre provides primary medical services from its location in Lancashire. There were approximately 6,200 people registered with the service at the time of our assessment. We conducted this assessment to look at how the practice managed learning, incident reporting and referral management. We assessed 3 quality statements across the safe and well-led key questions and have combined the scores for these areas with scores from the last inspection. At this assessment we found managers investigated concerns appropriately and staff were involved so any learning could be implemented. Referrals to secondary care were monitored to ensure people were seen. The recording of some information needed to be improved.

People's experience of this service

People were positive about the quality of their care and treatment. Recent survey results, including from the National GP Patient Survey and the NHS Friends and Family Test, showed people were satisfied with services.