Cherry Tree

On this page

• Overview
• Learning culture
• Safe systems, pathways and transitions
• Safeguarding
• Involving people to manage risks
• Safe environments
• Safe and effective staffing
• Infection prevention and control
• Medicines optimisation

Systems were in place to safeguard people from abuse. Risk assessments had been completed to ensure people received safe care. Staff were recruited safely to ensure they were suitable to work with vulnerable people. There were enough staff to support people safely. Medicines were being managed safely.

This service scored 75 (out of 100) for this area. Find out what we look at when we assess this area and How we calculate these scores.

We did not look at Learning culture during this assessment. The score for this quality statement is based on the previous rating for Safe.

We did not look at Safe systems, pathways and transitions during this assessment. The score for this quality statement is based on the previous rating for Safe.

During our visit, we observed positive interaction between staff and people. We saw evidence that staff understood people’s needs and how to communicate with them appropriately in a calm manner.

There were processes in place to safeguard people from abuse and harm. A safeguarding policy was in place that detailed the types of abuse and how to escalate concerns if staff suspected or saw abuse to ensure people were protected. Staff had been trained in safeguarding adults and understood how to protect people from harm and who to report to when required. During our visit, we observed positive interaction between staff and people. We saw evidence that staff understood people’s needs and how to communicate with them appropriately in a calm manner.

Sufficient risk assessments were in place to ensure people received safe care. There were risk assessments to ensure people were safe when being supported, such as positive behaviour support plans, which included triggers and measures to support people when they were anxious. Additional risk assessments included mobility, skin complications and health conditions. Consent forms were in place for each person and Mental Capacity Assessments were also completed if somebody was not able to make decisions about their support and care. We saw that the provider carried out health and safety checks and that they worked with contractors to ensure equipment’s and the home was safe for people and staff.

We did not look at Safe environments during this assessment. The score for this quality statement is based on the previous rating for Safe.

There were appropriate numbers of staff on duty to support people safely. We saw staff were available when people wanted them, and they responded to people’s requests quickly. Staff rotas confirmed there were enough staff to support people safely. Records showed relevant pre-employment checks, such as criminal record checks, references and proof of the person’s identity had been carried out. Staff had completed induction, which involved shadowing experienced staff. Staff had completed mandatory training such as learning disabilities or autism awareness to help perform their roles effectively. Staff had completed training in other mandatory areas such as moving and handling, first aid and safeguarding. Regular supervisions and appraisals had been carried out to ensure staff were supported.

We did not look at Infection prevention and control during this assessment. The score for this quality statement is based on the previous rating for Safe.

Medicines were being managed safely. Medicine Administration Records (MARs) showed that medicines had been administered as prescribed. Medicine audits were carried out to ensure people received their medicines safely. Staff had also been trained in medicines management and told us they were confident in managing medicines. We saw evidence that the provider worked with medical professionals and families as well as people to review people's medicines and to support people to reduce medicines that were no longer required. The registered manager told us, “We talk to staff and remind them about the importance of administering medicines safely. We work with the pharmacy and the GP, and they are very helpful. We support people to review their medicines on time and have regular medicine reviews.”