Improving how we work

We're working to improve the way we work, particularly following reviews by Dr Penny Dash and Professor Sir Mike Richards. Here we share news and updates about this work, as well as opportunities to get involved.

Latest news

Help shape the CQC Way

Our work to reset and refocus on our purpose, values and way of working is continuing. Find out how you can get involved.

10 March 2025

Find out about the CQC Way

Taking action to progress stuck assessments

This update gives the current position on inspection report publishing, which in some cases has been delayed by technical issues.

18 February 2025

Read the update on inspection reports

Review of CQC's single assessment framework by the Care Provider Alliance

This review looks at the perspectives of social care providers on CQC's single assessment framework and their views on future regulation by CQC.

11 February 2025

Read the review by the Care Provider Alliance
Read our response to the review

Work with us to improve how we work

Join our new Chief Executive Julian Hartley and his team to reflect honestly on what it’s been like working with us, explore bold possibilities for the future, and shape our goals and ways of working.

22 January 2025

Find out how to get involved

Second phase terms of reference published

The terms of reference for the second phase of the review looking at CQC's assessment framework and its implementation have now been published.

21 January 2025

Read the terms of reference

Older updates

Independent review of our technology (17 December 2024)
Taking urgent action to increase the number of our assessments (27 November 2024)
Our priorities for improvement (13 November 2024)
Inspection report publishing (13 November 2024)
Working with you (13 November 2024)
Our plan for improving how we work (13 November 2024)