Barn Rise

On this page

• Overview
• Person-centred Care
• Care provision, Integration and continuity
• Providing Information
• Listening to and involving people
• Equity in access
• Equity in experiences and outcomes
• Planning for the future

Responsive – this means we looked for evidence that the service met people’s needs. At this assessment, we looked at 1 quality statement. For the quality statements not inspected, we used the scores awarded at the last inspection to calculate the key questions rating. The rating remains good.

This service scored 75 (out of 100) for this area. Find out what we look at when we assess this area and How we calculate these scores.

We did not look at Person-centred Care during this assessment. The score for this quality statement is based on the previous rating for Responsive.

We did not look at Care provision, Integration and continuity during this assessment. The score for this quality statement is based on the previous rating for Responsive.

We did not look at Providing Information during this assessment. The score for this quality statement is based on the previous rating for Responsive.

We did not look at Listening to and involving people during this assessment. The score for this quality statement is based on the previous rating for Responsive.

We did not look at Equity in access during this assessment. The score for this quality statement is based on the previous rating for Responsive.

Staff and leaders actively listened to information about people who were most likely to experience inequality in experience or outcomes and tailored their care, support and treatment in response to this.

However, we saw certain language being used in care records when describing a person’s disability. Certain terms we found to be outdated and not considered an inclusive or respectful way to describe a person’s disability. We told the registered manager to always use person-first language when describing a person’s disability.

We did not look at Planning for the future during this assessment. The score for this quality statement is based on the previous rating for Responsive.