Applies to services that administer medicines as part of providing regulated activity
S4. How does the provider ensure the proper and safe use of medicines?
S4.1 Is the service’s role in relation to medicines clearly defined and described in relevant policies, procedures and training? Is current and relevant professional guidance about the management of medicines followed?
S4.2 How does the service make sure that people receive their medicines (both prescribed and non-prescribed) as intended (including controlled drugs and ‘as required’ medicines), and that this is recorded appropriately?
S4.3 How are medicines ordered, transported, stored, and disposed of safely and securely in ways that meet current and relevant legislation and guidance?
S4.4 Are there clear procedures for giving medicines covertly, in line with the Mental Capacity Act 2005?
S4.5 How does the service make sure that people’s behaviour is not controlled by excessive or inappropriate use of medicines?
S4.6 How do staff assess the level of support a person needs to take their medicines safely, particularly where there are difficulties in communicating, when medicines are being administered covertly, and when undertaking risk enablement assessments designed to promote self-administration?
S4.7 How does the service engage with healthcare professionals in relation to reviews of medicines at appropriate intervals?
S4.8 How do staff make sure that accurate, up-to-date information about people’s medicines is available when people move between care settings? How do medicines remain available to people when they do so?
Snippet for ASC assessment framework pages: download and print
Download and print
KLOEs and ratings characteristics for adult social care services
KLOEs and ratings characteristics for adult social care services (with changes from 2015 versions)
Sources of evidence: what our inspectors look at against each KLOE
KLOEs mapped to requirements regulated by CQC for adult social care services
Snippet for residential ASC assessment framework pages: this page is for
This page is for:
- adult social care services
Related links
Rating characteristics
Related regulations
These links provide extra information. They don't imply a direct correlation between key lines of enquiry and regulations or notifications.You can also find related information in our Adult social care medicines FAQs