Royal Surrey NHS Foundation Trust

On this page

• Overview
• Assessing needs
• Delivering evidence-based care and treatment
• How staff, teams and services work together
• Supporting people to live healthier lives
• Monitoring and improving outcomes
• Consent to care and treatment

We assessed one quality statements from this key question to assess the quality of care. We did not assess enough quality statements to rate this key question. We found that staff worked with patients to plan safe discharges. Staff monitored the quality of care they provided to identify improvements.

This service scored 0 (out of 100) for this area. Find out what we look at when we assess this area and How we calculate these scores.

We did not look at Assessing needs during this assessment. The score for this quality statement is based on the previous rating for Effective.

We did not look at Delivering evidence-based care and treatment during this assessment. The score for this quality statement is based on the previous rating for Effective.

We did not look at How staff, teams and services work together during this assessment. The score for this quality statement is based on the previous rating for Effective.

We did not look at Supporting people to live healthier lives during this assessment. The score for this quality statement is based on the previous rating for Effective.

Patients told us staff worked with them to ensure they could be discharged safely. For example, making sure they were able to do everyday tasks like washing and making a hot drink. Patients knew the contents of and had agreed the aim of their care plans. Nursing staff benchmarked the care provided to patients against services who offer similar care and treatment, to identify any improvements needed within the hospitals. Staff told us they used the clinical frailty scale, a national recognised tool, to measure patients progress. Meetings took place three times a day to review patients, escalate concerns and plan discharges.

We did not look at Consent to care and treatment during this assessment. The score for this quality statement is based on the previous rating for Effective.