Royal Surrey NHS Foundation Trust

On this page

• Overview
• Person-centred Care
• Care provision, Integration and continuity
• Providing Information
• Listening to and involving people
• Equity in access
• Equity in experiences and outcomes
• Planning for the future

We assessed one quality statements from this key question to assess the quality of care. We did not assess enough quality statements to rate this key question. We found that patients were involved in making decisions about their care. The hospitals had strong links with other services in the area.

This service scored 0 (out of 100) for this area. Find out what we look at when we assess this area and How we calculate these scores.

We did not look at Person-centred Care during this assessment. The score for this quality statement is based on the previous rating for Responsive.

Patients were involved in decisions about their care and where appropriate families were also involved. A review of all patients was undertaken prior to their admission to ensure the service could meet their needs. An NHS approved electronic system was used to speed up the assessment process Staff monitored patients and referred them to the acute hospital if their needs changed and the service was unable to continue to support them. Staff and leaders had a good relationship with the local authorities and worked with them when planning discharges.

We did not look at Providing Information during this assessment. The score for this quality statement is based on the previous rating for Responsive.

We did not look at Listening to and involving people during this assessment. The score for this quality statement is based on the previous rating for Responsive.

We did not look at Equity in access during this assessment. The score for this quality statement is based on the previous rating for Responsive.

We did not look at Equity in experiences and outcomes during this assessment. The score for this quality statement is based on the previous rating for Responsive.

We did not look at Planning for the future during this assessment. The score for this quality statement is based on the previous rating for Responsive.