- Independent mental health service
Eleanor
Report from 9 December 2024 assessment
Contents
Safe
We assessed all the quality statements in the safe key question and found it to be good. The provider had previously been inspected and safe was rated as requires improvement. Our rating for this key question is good. There were safety policies in place to make sure the environment was safe for patients to be assessed in. We toured the environment of the ward and found it to be well maintained. There were effective systems and processes to protect people from abuse and neglect. Staff understood how to protect patients from abuse and had received appropriate training. Staff completed risk assessments for patients. There was sufficient staff to support patients with a full multi-disciplinary team in support.